Introduction
Boilers often fail at the worst possible times. For one family in Hindley, that moment came in January during freezing temperatures. Here’s how MAC Plumbing & Heating helped with an emergency replacement that restored comfort within 48 hours.
The Problem
The Taylor family, living near Chapel Fields, called us after their 14-year-old combi boiler stopped working. Issues included:
- Error codes and frequent lockouts.
- No hot water for showers.
- Radiators failing to heat upstairs.
Our Assessment
Our engineer arrived the same day. The boiler’s heat exchanger was cracked, making repair impossible. The only solution was replacement.
The Solution
We recommended a Baxi 800 Combi Boiler because it offers:
- Fast hot water delivery.
- Compact design, ideal for family homes.
- 10-year warranty for peace of mind.
The Installation
- Completed within two days.
- Power flush to remove sludge.
- Magnetic filter added.
- Smart thermostat installed.
The Results
The Taylors noticed an immediate difference:
- Radiators heating evenly.
- Hot water available instantly.
- Lower energy usage compared to the old boiler.
“We were panicking with no heating in the middle of winter, but the MAC team got us sorted so quickly. Couldn’t recommend them enough.” – Mrs. Taylor
Conclusion
This case study shows how fast, professional service can restore warmth and safety in an emergency.
👉 Contact MAC Plumbing & Heating for rapid response boiler replacements in Hindley.